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Tuesday, June 16, 2015

How To Fix Smashed Couch Cushions

"Fix couch cushions" has been one of those things on my get-to-someday list that I seemed to have never gotten to for about two years.  Although we are still enjoying our Pottery Barn Pearce Sectional (you can read my detailed review here), the one thing I didn't love is that the two couch back cushions that are most-often used totally lost their shape after a couple years.  

I tried solving the problem by putting an extra pillow inside (the couch covers are zippered and removeable), but that was just a temporary fix that didn't last long.  I'd heard you could order replacement inserts from Pottery Barn, but I just never got around to it, until recently.  After I saw the beautiful difference getting new inserts made, I wondered why I waited so long! 

How To Fix Smashed Couch Cushions



After one too many times trying futilely to fluff those back cushions, I made a call to Pottery Barn customer service and explained I wanted to purchase two back cushions for our sofa.  The rep was very friendly and just had to confirm which couch we had and exactly which cushions we needed (right vs. left, arm vs. middle, etc.).

I surveyed our couch closely to decide how many to order.  It's clear we needed the end two replaced, but the others seemed to still be in pretty good shape.  


The cost for the two new inserts was $24 and $29 dollars, (not totally unreasonable), but I also had to pay shipping and processing ($11) and tax ($5.28) = $69.28.  I should have asked if I could pick it up in store to save costs, but I forgot and am not sure if that's an option.  I had a gift card for my birthday so I applied that toward the cost.  

The bummer was that I was initially told the order would take 6 weeks to arrive, but it actually came about 4 weeks early.  Each one arrived in a giant cardboard box and was dented pretty good, but the cushions weren't damaged.  In fact, they were so full and fluffy, I wasn't sure I'd be able to get them into the pillowcases.  With my son's help, we were able to stuff the new inserts inside and get the covers zipped. 

How To Fix Smashed Couch Cushions

Having the cushions nice and full and taut again makes the whole couch look new again.  We've had it for 5 years. 


Much better, right?!

Pottery Barn Pearce Sectional with Wedge

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26 comments:

  1. Hmm, I'm having that problem with my couch, but I have the issue where the back cushions are connected to the frame of the couch, so I can't remove them. I'm not sure if there is a way to fix the smushing on mine since they're all so attached.

    http://aneducationindomestication.com

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    1. I recently unsewed a seam on the side of my loveseat recliner (both backs) and stuffed more fiberfill inside the channel and kept 'trying it on for comfort', and when I was satisfied, I hand stitched the seam back up. It worked great! Just go to Joann fabrics or walmart and buy some polyester fiberfill, or if it is cheaper, buy a new pillow and use the stuffing from that.

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  2. My neighbor had the same problem with her Pottery Barn sofa. She has only had it for a couple of years and was a little annoyed to have to replace the cushions so soon. I love Pottery Barn,but am thinking this is something they need to fix!! Love your blog! Good Luck in the contest!! You look amazing!

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    1. Thanks Frankie! It is disappointing to have to fix those after not that much time. Or offer free replacements would be nice.

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  3. looks great and it's great that pottery barn does that! I wish I had that option. We have the want to be pottery barn version of that couch but not all cushions unzip all the way. So I used a $11 box of poly-fill from Walmart to stuff them. It made such a difference but it would have been nice to have a whole new insert. Great job!

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    1. I was thinking there was probably a DIY way to do this and I'm glad you found a solution. I opted for the cushions because I was afraid my poly-fill would have turned out lumpy.

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  4. Great idea, and it makes such a huge difference!

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    1. Like a new couch! ;) Why did I wait so long?!

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  5. For the past 3 years I've contacted Pottery Barn. The first 2 they said they don't offer replacement cushions to purchase. Then just last year they said they did, however the cushions I needed (the bottom ones) were $125/each. UGH! I think I just need a new couch.

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    1. Ouch! That's expensive! Luckily, we only needed the back ones, but that's good to know for the future.

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  6. We've had a huge sectional with slipcovers for about 12 years. We can't afford to replace it and I still love it but the situation with the back pillows was driving me absolutely crazy. I finally decided to try and re-stuff them myself. Went to Walmart and got the poly fill (about $10 per bag) and slowly started the process. I don't know how to sew but decided it couldn't look any worst. SO glad I tried! If your thinking about it, just go for it. You will be so happy with the result.

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  7. We have the exact same sectional as you and replaced the inserts in the same cushions as you about a year ago. I hate to say, they are right back the way they were. I'm very disappointed in the quality of the inserts as we are not even hard on our couch.

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    1. Grrr . . . I hope our last longer, we're probably like you though and not that hard on our couch.

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  8. I bought an HGTV couch less than a year ago and the cushions have done the same. So irritating. The couch wasn't real expensive, 1100$, but shouldn't have smushed down so fast. Also the fabric has piled up badly. No more HGTV furniture.

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  9. Next time I would talk with a local upholstery company. They will likely be able to re-stuff the existing cushions or wrap them with a sheet poly-fil (not lumpy like the bagged kind), or even make new using high density foam wrapped with poly-fil. Most likely will be cheaper than ordering replacements.

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  10. I have the same sofa and when I called Pottery Barn they didn't know what I was talking about when I asked for replacement cushion inserts. Is there any chance you have a SKU# or a product number or anything like that so I can order some too? Thank you so much!!!

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  11. I have the same couch, and when I called Pottery Barn the customer service person didn't know why I was talking about when I asked for replacement cushion inserts. Is there any chance you have a SKU# or product number or anything like that so I can tell them what to look for? Thank you so much!!!

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  12. I was disappointed in this post as it is not actually "how to fix" the old cushions. Seems more like a very specific Pottery Barn solution. But your new inserts look amazing, and that is an epic couch!

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  13. Do you have any idea what is inside the original inserts? I inherited a PB sofa and I love(d) it, but it was already middle aged in 2009. At this point, the back cushions (which I got "naked") that lived inside it's part of a three-part third-party slipcover operation have exploded, essentially! So, I took it off and am making due while the whole back of the couch, basically, is sitting here with no purpose. I hate to throw it away. I am sure someone could use all this feather/fill for projects. It weights a ton. But, I don't know how to describe it to ask if anyone wants it. I am sure it's not down. But it's far from fiber fill. I tried looking on PB website. No luck. I wish I had known how affordable the replacements were a long time ago! At this point, the seats are sinking and I plan on getting a new couch after I move in the summer. If you or anyone knows what's inside these darn cushions, please let me know. This stuff is SO outside my area of knowledge!

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    1. Hi Valerie! Great question, but I'm not sure the answer. I'll look into it and see if I can find out! Will write back if I learn. :)

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  14. Post addendum so I can tick the notify me box!

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  15. I am having this problem. Looked for a solution saw this, low and behold mine is the same exact sectional as yours. I got them from a friend of a friend and would looove to order new inserts. Could I by chance have the name of the couch so that I may order some?

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  16. I was just about to buy one of these pottery barn sofas but now I am not so keen.

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